ZEEKO Wall Mounted Unlocking Device
Installation & Placement Guide
What is the Wall-Mounted Unlocking Device?
A wall-mounted unlocking station designed to work with Zeeko’s signal-blocking phone pouches. Students deposit their phones in the pouches at start of school or during lessons; when the day ends (or at a designated time), they present the pouch to the wall-mounted device and it releases/unlocks the pouch quickly.
Who should use this guide?
Caretakers installing the device should refer to this unlocking device guide, and principals/teachers choosing locations that keep dismissal safe and fast.
Before you start: plan for safety and flow
- Pick well-lit, supervised, obstruction-free spots away from pinch-points.
- Mount on a stable surface, at comfortable tap-and-go height, ca. 150cm.
- Keep clear of magnetic-sensitive items; add Strong magnet signage.
Where to position devices (for principals & teachers)
Device placement guide for schools
- Locate adjacent to main exits, not inside the doorway.
- When mounting unlocking device's in school corridors, create one-way lanes with tape or barriers to prevent crowding.
- Spread Zeeko unlocking devices across multiple exits/floors so year groups depart in parallel.
- Place wayfinding signs 5–10 metres before each device.
- Assign a staff steward per station at dismissal.
Unlocking Device Instsallation - Install in minutes (for caretakers)
Fix the unit using suitable screws and wall plugs; check it is secure and level.
Test by presenting a pouch to confirm smooth release.
Set the new code and store the emergency key securely.
Safety essentials
- Strong magnet: keep away from pacemakers/Implantable Cardioverter Defibrillators (ICD), cards and unshielded electronics.
- Pinch hazard: keep hands clear of the contact zone.
- Store the device and any handheld magnets in staff-only areas when not supervised.
Fast-exit routine (operational playbook)
Bell rings → pupils move to the nearest station.
Tap, release, go: pouch unlocked, student exits immediately.
Steward keeps the line moving and supports anyone who needs help.
Keep a spare handheld device at the door for contingencies.
Care & Troubleshooting
Wipe with a dry cloth; avoid solvents.
Monthly quick test for smooth operation; report issues early.
If release is weak, re-present the pouch square to the device and check wall fixing.
Contact Zeeko Support with the unit ID if problems persist.
Troubleshooting Instructions
- Issue - Box does not open
- Possible Cause - Lock misalignment
- Solution - Ensure the box is installed correctly and level
- Issue - Unlocking Device does not release lock
- Possible Cause - Weak magnet or incorrect positioning
- Solution - Adjust pouch placement near Unlocking Device.
- Issue - Unlocking Device is unstable
- Possible Cause - Improper mounting
- Solution - Reinforce installation with additional fixings
Please download and print this User Manual and keep for future reference for installation instructions for the unlocking device. Contact Zeeko Support if further assistance is needed.
Frequently Asked Questions
If you do not find the answer to your question, please contact us
What types of walls or surfaces are suitable for mounting the unlocking device?
The device can be mounted on solid, flat surfaces such as concrete, brick, or sturdy drywall. Avoid weak or uneven surfaces.
How far from doors/exits should the device be placed?
Place it close enough for easy access but with sufficient clearance to avoid interference with door operation, typically 30–50 cm from the door frame.
Does the device require electrical power or wiring?
No — the standard Zeeko unlocking device is battery-powered and does not require external wiring.
What clearance is needed around the device?
Ensure at least 15–20 cm of free space on all sides to allow unobstructed use and maintenance.
What is the recommended height for installation?
Mount the device at a height of 120–140 cm from the floor for convenient reach by students and staff.
Can I install multiple unlocking devices in a corridor or zone?
Yes — multiple devices can be installed for larger areas or multiple entry points to ensure accessibility and convenience.
What if the device is knocked or misaligned over time?
Check alignment regularly. Minor adjustments are simple; ensure the mounting screws are secure and the device is level.
What safety precautions should users know?
- Do not force the mechanism.
- Keep fingers and objects clear when unlocking.
- Supervise students during first use.
How do I test the device after installation?
Perform a full unlock/lock cycle several times to ensure smooth operation. Test with multiple users if possible.
What should I do if the device fails (won’t unlock / sticks)?
Check battery levels, alignment, and mounting. If problems persist, contact Zeeko support for guidance.
Can the device be relocated if needed?
Yes — it can be removed and remounted, but ensure proper alignment, secure mounting, and follow the installation guide to maintain warranty.
Is the device warranty or support affected by improper installation?
Yes — incorrect mounting, tampering, or misuse may void warranty. Always follow the official Zeeko installation instructions.
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